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August 24, 2024

Creating a Thriving Workplace Culture

Category: Culture & Traditions

Author: Jennifer Smith, Business Office Director

In today’s fast-paced world of healthcare, we realize the importance of creating a positive workplace culture. Here at Vitalia North Olmsted, we understand that to achieve this culture, employees must trust their workplace.

Each August, Vitalia North Olmsted participates in the Great Place to Work Survey. This is a time where staff can be open and honest about their feedback. The data is collected by a third party, so it truly is anonymous. It is so important for us to hear the good, the bad, and the ugly to know what we can work on to truly make our community a great place to work.

Three women dressed in festive attire hold holiday-themed props, including a 'Christmas in July' sign, standing together and smiling in a brightly lit room.

As the Business Office Director, promoting employee appreciation is a key part of my role. Taking time to recognize our hard-working team members is one of the most rewarding aspects of the job. As a department head team, we focus on making each day positive, but it’s the random acts of kindness that truly make a difference. We love surprising our staff with small tokens of gratitude, showing them how much they are valued.

We make it a point to get to know each other so our team members feel truly appreciated. Every week, we give shout-outs to those who go the extra mile and make a difference in someone’s day. We also encourage our team to celebrate one another on our “Boast Board,” with all nominations entered in monthly drawings for gift card giveaways. This helps foster a supportive and appreciative environment where everyone feels recognized.

Three smiling women hold holiday-themed props, including a 'FlaminGO Ho Ho Ho' sign and 'Christmas in July' decorations, celebrating in a festive environment.

We believe when done properly, making work a fun place creates a workplace culture that helps people thrive, promotes retention, and makes us a great place to work, which in turn makes us a great place to live.

VITALIA® North Olmsted in North Olmsted, OH offers independent senior apartments, assisted living, and memory care with a variety of services and a range of floor plan options. Amenities include restaurant dining, 24-hour bistro, concierge service, housekeeping, events and entertainment, personal care, transportation services, and more. Centrally located near St. John West Shore with convenient access to major shopping centers and attractions, including Crusher’s Stadium, Crocker Park, North Olmsted Senior Center, North Olmsted Library, Bradley Woods Park (Cleveland Metro Parks), and Cleveland Zoo.

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